Help
Understanding The
Different Types Of Care
Types of Care offered
Explore the spectrum of care services we offer, each tailored to meet the unique needs of our residents. Discover how we support well-being and independence through specialized care.
Nursing Care
Staffed by registered nurses, our homes provide 24-hour care, specialized equipment, nutritious meals, and engaging activities. From dementia care to palliative support, we prioritize individual needs.
Dementia Care
With personalized care plans tailored to each individual’s needs, our specialist homes across the UK provide a supportive environment for those with various forms of dementia. Let us ease the journey with understanding and expertise.
Alzheimer's Care
With specialized facilities and experienced staff, we provide personalized support tailored to the unique needs of each resident. From memory-enhancing activities to a warm, supportive environment, we prioritize comfort and well-being.
24/7 Residential Care
Our compassionate team provides personalized assistance while encouraging independence. With qualified care assistants, engaging activities, and individualized care plans, we ensure a supportive environment where residents feel at home.
End of Life / Palliative
Our dedicated team ensures residents’ comfort, managing pain and symptoms with a warm, family-centered approach. Embrace a “home from home” environment, surrounded by familiar belongings and a supportive atmosphere during this tender journey.
Physical Disability
From multiple sclerosis to cerebral palsy, our experienced team caters to diverse needs with compassion and expertise. Our care homes provide personalized assistance, adaptive strategies, and access to specialized medical professionals. Trust in our commitment to your well-being and comfort.
Elderly Care
From residential to nursing homes, we provide tailored support for diverse needs, including dementia, physical disabilities, and end-of-life care. Discover compassionate assistance, personalized care plans, and access to specialized medical professionals. Explore options for funding and NHS support to ensure the best possible care for your loved one.
Your Questions Answered
Find quick answers to common questions about Moss Cottage Nursing Home. Our FAQ section is here to help provide clarity on our services, facilities, and care. If you don’t find what you’re looking for, we’re just a message away.
What insurance is needed when you move into a care home?
Should residents decide to bring small items of furniture or personal belongings, we are unable to accept responsibility in the event that they are lost or damaged, unless security precautions at the home have been compromised. It is strongly recommended that you arrange suitable contents insurance if you do decide to bring such items along with you.
What happens if my needs or the needs of my loved one change?
Change in routine or any kind of upheaval can be distressing for care home residents. In the event that their needs change, care pathways are available – this is a term used to describe care homes that provide a combination of residential, nursing and dementia care. By offering this, residents can remain at the same home without having to relocate even if their needs change.
Does every resident receive a care plan?
Every new resident to the care home will be assessed to ensure they receive the right type of care catered to their individual needs. Following this, a care plan will be created which sets out how the staff at the home will meet those needs for a comfortable stay. Care plans are typically reviewed on a monthly basis and are updated in the event there are any changes.
How do you arrange to visit?
Our friendly staff will provide a warm welcome to visitors at our care home and are happy to show you around the premises. It’s worth noting that we strongly recommend you pre-book a visit so that we can ensure someone will be available to take you on a tour of the home and provide you with everything you need to make an informed decision.
Can residents bring their own furniture?
Being surrounded by items from home can allow new residents to feel more comfortable and settled. We welcome small items of furniture – such as a favourite armchair – and other treasured belongings – including photographs – so residents can personalise their rooms. All electrical items will be PAT tested and furniture will undergo a fire risk assessment to protect the safety of our residents and staff.
Is there a cap on care home fees in the UK?
As it stands, there is no cap on how much someone will pay for their care home fees. From October 2023, the most people in England will pay for social care costs will be £86,000; this does not include fees in relation to utility bills, food and accommodation.
Will I keep my pension in a care home?
If you are paying for your care home fees yourself (otherwise known as ‘self-funding’), then you will continue to receive your State Pension as usual. If you receive monetary support from your local authority, then your State Pension will be considered income and taken into consideration when calculating how much you need to contribute towards the care home costs. This will also factor in a weekly income that you will receive, also known as ‘Personal Expenses Allowance (PEA)’.
What is a care needs assessment?
This is a free assessment carried out by local authorities to establish what type of care and support a person needs. Based on the findings, they can provide recommendations on how this care must be provided so that plans can be made accordingly.
What happens if my money runs out?
If you find that your money starts to run out while living in a care home, you will need to arrange a care needs assessment and a financial assessment with your local authority immediately, as you may be eligible for some financial assistance. Likewise, if your loved one who is a resident in a care home finds themselves in this situation, make sure you support them in arranging the appropriate assessments if they are unable to do so.
Can I get help with paying for care home fees?
This will depend on your individual financial situation and care needs. If your finances total below a certain threshold, your local authority can contribute towards your fees – this can differ between counties in the UK, so make sure you familiarise yourself with this first. There are also some benefits options available that care home residents can claim, and the NHS also provides support with nursing care fees, too.
Who regulates care homes in the UK?
The UK’s different regulatory bodies are: Care Quality Commission (CQC) for England, Care Inspectorate Wales (CIW) for Wales, Care Inspectorate (CI) for Scotland, and Regulation and Quality Improvement Authority (RQIA) for Northern Ireland.
Can I change care homes if I am not happy?
All residents are entitled to change care homes if their current one isn’t the right fit for them – perhaps they are struggling with the adjustment or the location has hindered their family from visiting as regularly as they’d like. Referring to the terms and conditions of the contract will prevent any problems so that this is a smooth process.
How do you know if a care home is good?
Reading through the reviews from residents and their families is a great way of checking if a care home is the right fit for you or your loved one. You can also take a look at the Care Quality Commission (CQC) inspection reports for different care homes to see their rating, any recommendations and the actions required.
When should someone move into a care home?
This is very much a personal choice that must only be made when you and your loved ones feel completely ready. Make sure you carry out plenty of research on the options available to you and discuss these with the people closest to you, as well as a doctor, so you can make an informed decision.
How long can respite care last?
The length of time can vary depending on the circumstances. This can range from a few days, while a person’s carer is away on a short break, to a month while a resident recovers from a hospital stay or plans are made for their care on a long-term basis.
What activities are available for my relative?
We offer different activities and schedules for residents. It’s best to check with the manager if you’d like to know about specific event schedules or any trips which are planned.
Do I need to book an appointment to view the home?
Our staff would be happy to show you around the home, but it is always advisable to book ahead to ensure that someone will be available to guide you around and provide you with all of the information you need to know.
Why choose us?
We have numerous company objectives to ensure we’re delivering the best quality care to residents. We also have our own philosophy which centres around creating a friendly and warm environment for residents, as well as treating each individual with sensitivity and respect.
Nursing/residential care; what is the difference?
Residential care is provided by trained carers as opposed to nurses. Carers will assist residents with normal, everyday activities where required, including eating, washing and getting around. Nursing care involves registered nurses to cater for the more complex healthcare requirements of residents. This can involve medication regimes, assessments and other specialist assistance.
